08
Sep
Within two months of deployment, the AI agents achieved an 88% automated resolution rate across selected support queries while reducing average handle time by approximately 30% Bengaluru (Karnataka) [India], September 8: Arrowhead, a Bengaluru-based enterprise voice AI company, has announced results from its deployment with digital lending platform Kissht. Within two months of launch, Arrowhead’s AI voice agents began handling 40% of all inbound customer support calls received through Kissht’s Ring app. The deployment currently covers loan application rejection queries and requests related to mandate or No Objection Certificate cancellations. Approximately 88% of these calls are resolved without human intervention.…
