16
Jun
New Delhi [India], June 16: Guest Delight International (GDI) is a company that specializes in providing mystery shopping, quality assurance, and marketing research programs for the hotel, aviation and cruise industries. The company has unveiled its proprietary cloud-based software that is being used by hotels globally for quality assurance and standards compliance. The software has been designed for non-reliance on checklists or audits, but more towards the innovative and solutions-oriented methods that explore the vital relationships between brand promise, guest experiences and employee behaviour. GDI also has a specially designed app that provides data on the fly and seamless interface with…
